Privacy Policy
Effective Date: 10 July 2025
Website: www.copier2u.com.my
Company Name: Copier2u (a brand under [Macromac Corporation (M) Sdn Bhd 535282H ])
Jurisdiction: Malaysia
1. Introduction
At Copier2u, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and secure your data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. By using our website, social media platforms, or services, you agree to this policy.
2. Information We Collect
We may collect the following personal data:
- Name, email address, phone number, and company details
- Billing and delivery addresses
- Social media account identifiers
- Browsing and usage data from our website
- Data from third-party platforms (e.g. Facebook, Google, Instagram) via pixels, cookies, and tracking tools
- 3. How We Collect Your Data
We collect personal data through the following methods:
- Website contact forms, quote requests, or live chats
- Social media messaging and interactions (e.g. Facebook, Instagram, WhatsApp)
- Online campaigns, remarketing tools, and advertising platforms
- Cookies and analytics tools (e.g. Google Analytics, Facebook Pixel)
- Offline interactions including phone calls, WhatsApp, or in-person events
4. Purpose of Data Collection
We use your personal data to:
- Provide copier rental services and respond to enquiries
- Send quotations, invoices, and service updates
- Improve website and platform user experience
- Deliver personalized advertising through remarketing tools
- Analyze behavior to optimize marketing efforts
- Fulfill legal and regulatory obligations in Malaysia
5. Remarketing & Advertising
We may use cookies and pixels to deliver personalized ads via:
- Facebook/Meta Ads
- Google Ads & Display Network
- Instagram Sponsored Posts
- LinkedIn and other remarketing platforms
You may opt out via the respective platform’s ad settings.
6. Disclosure to Third Parties
We do not sell your personal data. However, we may share your data with:
- Service providers (e.g., courier, IT, marketing support)
- Government agencies as required by law
- Advertising platforms and CRM systems for remarketing
All third parties are bound by confidentiality agreements.
7. Data Protection & Security
We implement strict security measures including SSL encryption, access controls, and secure cloud storage to protect your personal data.
8. Your Rights Under PDPA
Under the PDPA, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Withdraw consent for processing
- Request deletion of your data (where applicable)
To exercise these rights, please contact us using the details below.
9. Cookies & Tracking Technologies
Our website uses cookies to enhance user experience, analyze performance, and deliver targeted ads. You can disable cookies in your browser settings, though some features may be affected.
10. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies separately.
11. Changes to This Privacy Policy
We may revise this policy occasionally. The most updated version will be available on our website. Please review it periodically.
12. Contact Us
For enquiries or to manage your personal data, please contact us:
- Email: sales@copier2u.com.my
- Phone: +603-7781 7877
- Address: 45, Jalan PJS 1/48, Taman Petaling Utama, 46150 PJ, Selangor, Malaysia